To get service form DELL – cc the CEO Michael Dell

Read the whole story here Absolutely unbelievable:

….

Exasperation has set in and now Arezen cc’s Mr Dell himself

From: Arezen

Sent: Tuesday, June 05, 2007 7:53 PM
To: Khoo, Christine
Cc: Tan, Catherine; Ong, Lily; Dell, Michael
Subject: RE: Server spec

Hi Christine, Catherine,

Hope you got my emails & messages.

Any chance one of you can give me a call to discuss the quotation?

Thanks,
Arezen

And finally, Christine, replies….

From: Christine_Khoo@dell.com [mailto:Christine_Khoo@dell.com]
Sent: Wednesday, June 06, 2007 9:56 AM
To: Arezen

Subject: RE: Server spec

Hi Arezen

Here is the 2 server quotes for XXXXXXXXX(I have blanked out the clients name)

Note: Arezen CC’s Mr Dell at 753pm (probably after office hours in KL) on the 6th, Christine replies 9:56am next morning!