Update: Maybank ATM hoax – Maybank did reply….11days later
Posted by: mindspring on: September 6, 2007
This is to close the loop on my earlier post on Maybank’s ATM hoax.
Dear En …….
sorry for the delay as I was on medical treatment and we are preparing our final year results to be announced tomorrow.Thanks for your email and alerting us. We are aware of the existence and circulation of such fraudulent emails. From time to time, we alert the public and customers by issuing press statements as well as publishing on our internet portal at www.maybank2u.com.
I attach our press statement on this issue below. For your information, kindly check our website from time to time for updates of such issues if available. Maybank2u.com will also place alerts to customers when the log into their accounts.
Maybank’s press statement : http://www.maybank2u.com.my/corporate/press_release/200106.shtml
Press Statement
20 January 2006
Maybank Alerts Online Customers of Fraudulent EmailIt has been brought to Maybank’s attention that some members of the public have received e-mail messages purportedly requesting customers to verify the validity of the e-mail in an attempt to obtain the username (ID) and password of Maybank2u.com customers. This is done with the intention to illegally access the customer’s account.
Maybank would like to clarify that such e-mail messages are not issued by Maybank and advises customers NOT to log in to any of the website links contained in the e-mail. If any customer had clicked on the link in the e-mail, they are advised to change their password immediately, by directly logging in through www.maybank2u.com.
Maybank would like to advise all customers that they should not reveal or disclose their password to anyone at any time online or on the telephone. For further information or clarification, the public can contact our Maybank Group Call Centre at 1-300-88-6688 or log on directly to www.maybank2u.com.
Have a pleasant day ahead.
Happy Merdeka!
Andrew Lee
AVP
Corporate Affairs and Communications
11th floor, Menara Maybank
Tel 03-2074 8478 | Fax 03-2072 2504
e-mail: andrew@maybank.com.my
I emailed Andrew on the 17th and I got a reply on the 28th… Not quite speedy gonzales is he…
Anyway Andrew probably has never called his Group Call Center… I swear that they are in Cahoots with the telco’s cause they keep you on hold for so long. In my case it was a good 20 minutes!
2 Responses to "Update: Maybank ATM hoax – Maybank did reply….11days later"
December 31, 2007 at 1:28 pm
I don’t understand.
You emailed Maybank asking about an ATM hoax, but their reply is about Maybank2u.com.my
How does that connect???
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October 2, 2007 at 11:16 am
Hi. I’m about to call maybank after receiving the email but i google first and found your blog. U did a great job, but maybank, well….. Anyway, Andrew Lee was referencing to press conference related to a phising incident. This is differenet, they need to come out with another press statmenet regarding this ATM thingy, but as u said, what can we expect from maybank